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Accessibility Statement
HafenCity Hamburg GmbH a company owned by the City of Hamburg.
The company manages the website.
The website should be accessible.
In other words: Everyone should be able to use the website.
There are laws for that.
The laws are as follows:
- Hamburg Law on the Equal Treatment of People with Disabilities
The abbreviation is: HmbBGG. - Hamburg Ordinance on Accessible Information Technology
The abbreviation is: HmbBITVO.
These laws are important to us.
Website
This accessibility statement applies to the website grasbrook.de/
This website was launched on August 14, 2025.
Last update to the website
We updated the website on August 14, 2024.
Your Feedback and Our Contact Information
Is our website accessible?
Do you find our website easy to use?
You may be having trouble with our website.
Or maybe you have questions.
Then you can send us an email.
Our email address is: info@grasbrook.de
Is this website accessible?
There are laws regarding accessibility.
The laws are as follows:
- Section 1 of the HmbBITVO
- Section 3, paragraphs 1 through 4, and Section 4 of the BITV.
These laws apply to Hamburg.
There is also a law that applies to all of Germany.
The law is called: Section 11 of the HmbBGG.
Our website is designed to be accessible.
To that end, we follow certain rules.
The guidelines are called the Web Content Accessibility Guidelines.
The short form is: WCAG.
The rules apply all over the world.
A group is in control of that.
The group is called the World Wide Web Consortium.
The short form is: W3C.
Are you visiting our website?
Then there should be no barriers for you.
We're currently working on our website for that purpose.
We want to improve our online offerings.
Enforcement Proceedings
Perhaps our website is not accessible enough for you.
You feel that this puts you at a disadvantage.
In that case, you can contact the enforcement agency.
You can reach the Enforcement Office at:
Hamburg Senate Chancellery
Rathaus-Markt 1
20095 Hamburg
Phone: 04042823-2057
Email: ombudsstelle.barrierefreie-it@sk.hamburg.de
Conciliation Proceedings
You might not be able to find a good solution.
In that case, you can contact the mediation office.
That's what the law says.
The law is called: Section 13a of the HmbBGG.
The Mediation Office helps people with disabilities.
And the mediation office assists government agencies.
The Mediation Office reviews: Is something accessible?
The mediation service is free of charge.
You don't need a lawyer.
For more information, visit:
Hamburg Disability Equality Act Conciliation Board
Here's how to contact the Mediation Office:
Email: schlichtungsstelle-hmbbgg@soziales.hamburg.de
Email:
HmbBGG Mediation Office c/o
Public Legal Information and Settlement Office (ÖRA)
Dammtorstraße 14, 20354 Hamburg
When did we write this letter?
We wrote this letter on August 14, 2024.
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The text has not been reviewed by a review group.